Legal

Privacy Policy

Last updated: April 2025

This Privacy Policy explains how Visual Library ("we", "us") collects, uses, and protects your personal data. Visual Library is operated by an individual trader based in Sweden and is subject to the EU General Data Protection Regulation (GDPR).

Data controller: Visual Library, Sweden — support@visuallibrary.com

1. What Data We Collect

DataWhy we collect itLegal basis
Name & email addressAccount creation, order fulfilment, and customer supportContract performance
Purchase historyTo give you access to products you have boughtContract performance
Payment dataProcessed by Stripe — we never see or store your card detailsContract performance
Email (newsletter)Sending product updates and new releasesLegitimate interest / consent

We do not use analytics tools, advertising trackers, or third-party pixels. We do not collect IP addresses for profiling purposes.

2. How We Use Your Data

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

3. Marketing Emails

As a customer, you may receive occasional emails about new products, updates, and releases. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at support@visuallibrary.com.

4. Third-Party Services

5. Data Retention

We retain your account data for as long as your account is active. Purchase records are kept for 7 years for accounting purposes (as required by Swedish law). You may request deletion of your account data at any time — see Section 6.

6. Your Rights Under GDPR

As an EU resident, you have the following rights:

To exercise any of these rights, email support@visuallibrary.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Swedish Data Protection Authority (IMY) at imy.se.

7. Cookies

We only use essential cookies required for login and session management. See our Cookie Policy for details.

8. Changes to This Policy

We may update this policy from time to time. The updated version will be posted here with a revised date.

9. Contact

For any privacy-related questions or requests: support@visuallibrary.com